We proudly stand behind every product we sell. If for any reason you are not completely satisfied with any product you receive, we will gladly exchange or refund the original purchase price.

Returns and exchanges can be requested within 30 days from the original purchase date.  You are responsible for payment of the return shipping costs with the exception of damaged goods. The return or exchange will be processed within 1 to 2 weeks from the time the items are received. 

What you need to do: 

CALL OR EMAIL US: 1-800-344-4224 (TOLL-FREE) OR EMAIL: SUPPORT@SACHACOSMETICS.COM during business hours with your order number and reason for return or exchange. Once contacted, Customer Service will provide you with easy-to-follow instructions that will make dealing with us, a true pleasure.